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Successfully launching a new product or service demands your attention for every detail. Though challenging for even the most robust training department, crafting well-planned, customer-focused training materials is critical to your company's success. With broad expertise in instructional design methodologies and the latest e-Learning technologies, Tim Rosa Associates quickly and efficiently develops training materials in four critical areas:
- New hires
- Products
- Services
- Sales
If your budget, timeline, or internal resources are stretched, we can help you get the most value from existing materials by re-purposing them in a new format or delivery system. Developing high-quality training products informs customers, enhances brand loyalty, and generates revenue for your business by driving the following:
- Productivity—new hires can quickly perform as expected
- Revenue—sales personnel can effectively promote the benefits of your new product
- Consistency—diverse audiences (including customers, sales reps, and support staff) can receive a clear and unified message across your organization
To meet your unique training challenges, we can develop a range of materials customized for you, including:
- e-Learning courses
- Web- and computer-based training
- Classroom-based or instructor-led training
- Self-study modules
- Flash MX movies
Most of our training clients do not choose a single training solution. Rather, they select a blended solution, such as classroom-based training and e-Learning courses. By focusing on your customers' needs and the typical tasks they perform up front, we can design a training solution that is right for you.
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